Using the GPS feature

It generally takes less than one minute to obtain a position fix under good conditions. Several environmental factors could impact the ability for your GPS enabled Contour camera to obtain a position fix.

These can include any of the following:

  1. An obstructed view of the horizon. The more of the horizon that is visible, the better the chance of obtaining the four satellite signals required to establish a position lock.
     
  2. Camera mount position. The antenna of the camera is located in the record slider. If the camera is mounted on its side, the antenna will have a limited view of the horizon. For best results, mount the camera upright with the GPS antenna level and facing towards the sky.
     
  3. Any obstruction over the GPS antenna (record slider of the camera) may inhibit obtaining a signal lock. Even a hand placed over the record slider may adversely impact performance.
     
  4. In “urban canyons”, GPS signals often bounce off of tall buildings and can increase position error or affect the ability to obtain a position lock.
     
  5. Other electronic equipment placed in close proximity to the camera may interfere with the GPS signal and result in either an inability to establish a position lock or inaccurate readings.


If your camera has issues obtaining a GPS lock, please try the following:
 

  1. Verify that your camera’s GPS module is active. The GPS module can be manually deactivated though Contour’s Storyteller software. As a verification that the GPS module is active, the front record LED should blink for at least 5-10 seconds when the camera is powered on. If it does not, GPS may be de-activated on the camera for that switch position (1-2 switch). To activate the GPS module, connect the camera to a computer with a USB cable, launch Storyteller, and then navigate to Tools » Configure Camera. Set the GPS Power option to on.
     
  2. Make certain you are outdoors, have a relatively unobstructed view of the horizon, and that the camera is upright and level with nothing on top of the record slider.
     
  3. Make certain the camera is not placed in close proximity to other electronic equipment which may interfere with the GPS signal. 
     
  4. If it has been more than two weeks since you have connected your camera to Storyteller, do so. Storyteller adds a file to the camera called AssistNow. This file gives the camera an idea of where to find the GPS satellites based on time and general location. Storyteller will update this file each time your camera is connected and the program is run.
     
  5. If the camera does not obtain a position lock within 5 minutes, reset the GPS module by doing the following:
  • Power off the camera.
  • Remove the battery for 10 seconds.
  • Re-install the battery.
  • Power up the camera.

The GPS module is now reset and will start a satellite search from scratch.

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