RMA is a term that means Return Materials Authorization. It is the number a company issues when a product is approved to return for repair or replacement.
By putting that number on the package, our warehouse will be able to look up the notes about your camera when it arrives and know what to do.
RMAs must be obtained from our Technical Suport team by using the links at the bottom of the page. Any products sent to us without and RMA may be refused and returned unopened.