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ContourROAM (Gen1) Firmware Update v1.11 Low-Light Issue

Caleb Dec 21, 2012 01:53AM MST

In the previous version of the firmware, the clarity of the camera in a low-light setting was not compromised. Immediately after the firmware update, my footage from inside my car became hazy and unfocused with artifacting on visible light sources. Frame rate also seemed to have suffered immensely as playback seems choppy. Is there anyway to correct this, or to roll back to the previous version?

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Actually, I found version 1.10 online. I reverted the firmware and I can confirm that in low light, version 1.10 performs much better than version 1.11. However, when there is sufficient available light, v1.11 is definitely much better. Even so, the low light performance of v1.11 is so bad that I would rather use the older v1.10 until a fix is released. Thanks.
Caleb Dec 21, 2012 02:06AM MST
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Hi Caleb,

Thanks for contacting Contour Technical Support. Our cameras are not designed for low light conditions and that the image sensors are tuned for daylight conditions. That is why you are seeing the difference. It is not likely that any future updates will address low light situations.
Todd Dec 21, 2012 10:59AM MST CONTOUR Agent

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