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mancato funzionamento coi tour 1080h d

Roberto Dec 28, 2012 09:25AM MST

ho questo problema, dopo aver messo sotto carica la telecamera, riesco ad accendere ed a riprendere, poi se provo a spegnerla no ci riesco piu.
Se la spengo Estraendo e reinserendo la batteria poi non riesco piu ad accenderla.
Sono in California a San Diego, ci sono service qui sul posto ?

Up -4 rated Down
i ve a problem with my countour hd 1080
Afte charge i can t switch off the camera, if i esctract the battery then i can t manager to turn it on.
Now i m in San Diego CA is there an assistance point ?
Tank
Roberto rocchegiani Dec 28, 2012 09:29AM MST
Up -1 rated Down
Hi Roberto,

Thanks for contacting Contour Technical Support. I'm sorry to hear that you are having trouble with your camera. It sounds like the camera needs to get replaced as long as it is still under the 1 year warranty.

Your fastest solution may be to take your camera back to your place of purchase for a replacement. If that does not work for you, please send me the information below and I will start the RMA process to replace your camera from here.

Name
Shipping address (No PO boxes)
Phone Number
Camera Serial number
Proof of Purchase

Once I receive this information, I can generate your RMA and will email you instructions for returning your camera.
Todd Dec 28, 2012 10:20AM MST CONTOUR Agent

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