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Inserting/Formatting my Micro SD card

td Dec 28, 2012 07:57PM MST

I'm trying to insert my micro sd card into my new Contour roam 2 and it won't seem to stay inserted or click in. I then try to format the micro sd card and nothing happens. Is the sd card supposed to click in or am I just an idiot? If anyone can help me out that would be great.

Up -13 rated Down

Thanks for contacting Contour Technical Support. Yes, the microSD card needs to click in to place. The microSD card slot is slightly recessed on the ContourROAM2 and you may need to use the end of a safety pin or paperclip in order to get it clicked in to place.

The microSD card will not be able to be read by the camera or format until it is clicked in to place.
Todd Dec 29, 2012 10:24AM MST CONTOUR Agent

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