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There was an error formatting this video when trying to upload

Matt Dec 31, 2012 03:07PM MST

I'm trying to upload a video and I am getting the error "There was an error formatting this video"

What causes this? I uploaded a shorted video and it worked fine. This video is longer and is not working.

thanks

Up 0 rated Down
Matt, there is a data cap for uploading through Storyteller of 2 gigs. Anything larger than that will not upload through our site.
Daniel T. Dec 31, 2012 04:53PM MST CONTOUR Agent
Up 13 rated Down
The original file is only 1.3GB, so it doesn't seem to be reaching the limit unless storyteller increases the size of the file when it adds in the GPS info?
Matt Dec 31, 2012 05:04PM MST
Up 8 rated Down
This is still a problem and I've not cut the video down to 10 minutes. Any other suggestions or ways to see what the issue is?

I could edit and share with friends using other software, but I really want the map overlay.

Thanks
Matt Jan 03, 2013 03:46PM MST

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