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Storyteller does not install under Windows 7

Gerhard Buhler Jan 01, 2013 03:34PM MST

I downloaded the installer, but on executing it only opens a console window and shows "downloads 1 %. The program does not install. Any pointers?

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Hi Gerhard,

Thanks for contacting Contour Technical Support. I'm sorry to hear that you are having trouble with your camera's software. We have found that some 64bit installations of Windows7 will not support Storyteller.

Try disabling any antivirus prior to installation. Also make sure that you have the latest version of Apple Quicktime installed before you start installing Storyteller.
Todd Jan 01, 2013 03:43PM MST CONTOUR Agent

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