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Contour Storyteller has stopped working

Matt Ebach Jan 03, 2013 04:11PM MST

I have gotten so very frustrated with Storyteller. When I try to connect my device to the program, and click on it, Storyteller automatically closes out and then a window appears saying that "Contour Storyteller has stopped working". I have tried restarting my computer, the app itself, and even removing the program and redownloading it. My device is unusable because I cannot even clear out the memory on Storyteller to record new stuff! Please help me out!

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Hi Matt,

Thanks for contacting Contour Technical Support. I'm sorry to hear that you are having trouble with your camera's software. In order to offer some suggestions I need a little more information. What OS are you using? Do you get an error report? If so, can you send it to me? The more details I get, the better I can assist you.
Todd Jan 04, 2013 09:42AM MST CONTOUR Agent

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