• Do I need a waterproof case?

    You don't need a waterproof case for the Contour 4K, Contour ROAM3, Contour ROAM2, and ContourROAM camera. The Contour 4K and ContourROAM3 are Waterproof to 10 meters (30 feet). A waterproof case is not available for these camera models. The ContourROAM and ROAM2 are waterproof to 1 meter (3 feet) without a case. If you want to take your ROAM or ROAM2 camera deeper than 1 meter, you will need to use the o...

  • How deep can the waterproof case go?

    The waterproof cases for the Contour+2, ContourROAM (and ROAM2), Contour+, and ContourGPS, are all rated for a depth of up to 60 meters (180 feet). The waterproof case for the ContourHD 1080p is rated for a depth of up to 10 meters (30 feet).

  • My camera won't fit in the waterproof case.

    Each model of Contour camera has a specific waterproof case that they work with. If you get the wrong case, then the camera may not fit, may be too loose in the case, or may get stuck. In addition, using the wrong case will also likely cause the power and record buttons to work incorrectly. You can see which camera the case is designed for by checking the closing latch. **Please note that the Contour 4K, ...

  • The record slider on the waterproof case won't work. Why?

    ContourGPS, Contour+, and ContourROAM If you have a ContourGPS, Contour+, ContourROAM waterproof case and the record slider is not activating the camera's record function, it may have a magnet that is not installed in the right direction. Fortunately this is a fairly simple fix by carefully removing the record switch and turning it around. Please contact Support if you have any questions on how this is...

  • Universal Mount

    The Universal mount is an add-on for the older Contour cameras that allow the camera to be mounted on a tripod or any other 1/4" 20 threaded device. This mount is intended for the ContourGPS, ContourHD 1080p, and ContourHD 720p. The Universal mount is not needed on the Contour+2, ContourROAM2, Contour+, or ContourROAM. These cameras have a 1/4" 20 mount built in to the bottom of the cameras. Forcing the ...

  • Recent Q&A

    • firmware upgrade

      how long does it take, holding the bluetooth button, to install new firmware? after 5 minutes no alternative ligths, according to instructions, got on....

      1 Agent Answer 0 Community Answers Aug 25, 2013 02:36AM MDT
    • Contour HD720

      Id the HD720 weatherproof to take snowboarding. what i need to know is if it gets wet (after a fall in the snow) will it cause problems>>> whats the overall OFFICIAL verdict on this?

      1 Agent Answer 0 Community Answers Jan 12, 2013 02:16PM MST
    • what are the 3m adhesives for

      what are the adhesives with the foam on them for? i ordered the helmet mount kit and it came with two

      1 Agent Answer 0 Community Answers Jan 12, 2013 12:52PM MST
    • Contour plus and Sandisk Ultra 32GB format problem

      Camera: Countour Plus Memory Card: Sandisk Ultra 32GB model:SDSDQU-032G-U46A For some reason i'm not able to format this card. I have the newest firmware 1.36.15. I have followed instructions but when I press format button i don't get beep sound. It doesn't matter how long I press it. This is how I made it: 1. Power up the camera with the microSD card installed. 2. Using a pi...

      1 Agent Answer 0 Community Answers Jan 09, 2013 09:30AM MST
    • Sound issue

      My contour + videos sometimes have no sound. I updated the firmware last october. Any advice? Thanks

      1 Agent Answer 0 Community Answers Jan 07, 2013 08:52PM MST

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