Warranties & Service

  • Contour exchange

    I sent my contour+2 to contour back in mid july to get a exchange. While it now aug and I still don't have any update on my exchange. I try email contour twice ,but I have not got a response back. Does any one know the phone number to call them?

    0 Community Answers Aug 24, 2013 07:34PM MDT
  • Contour ROAM2

    I Just recieved My Contour ROAM2 from Amazon and I can´t configure the camera. I´ve just registered but I can´t´access tne Configure Camera and Set Time commands from the Tools menu. I only get the Register Camera Option. I´m using my Story Teller mac Installation from my previous Cntour ROAM 1 camera.

    2 Agent Answers 0 Community Answers Aug 20, 2013 02:28PM MDT
  • Inquiry about distributor

    To whom it may concern, I hope all is well with you. My name is Yukihiro yasuda. I am running the import/export company and my monthly sales is $60,000 per month. I am having a great performance on the platforms such as Amazon, and running the actual store as well. I am interested in your products "CONTOURROAM 2" and were greatly impressed. Would you introduce distributor in USA for me...

    1 Community Answer Jan 05, 2013 05:37PM MST
  • ContourHD 1080p not recording

    Hi My ContourHD 1080p Firmware V1.17 is no longer recording: When I slide the record switch forward, as usual it makes a single beep, the green front light changes from green to red. But when sliding it back there's no longer a double beep, and it doesn't power off after that (need to remove and reinsert the battery to make it start recording again). The DCIM folder is created, but no files ...

    1 Agent Answer 0 Community Answers Dec 22, 2012 06:06AM MST
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