ContourROAM & ContourROAM2 & ROAM3

  • How to Format the microSD card (ContourROAM)

    To reformat the microSD card on a ContourROAM, open the back door of the camera. Now using a small pin or the end of a paperclip, press and hold the button inside the Format hole located beneath the microSD card slot. Press and hold that button until the camera beeps once and/or the card light on the top of the camera stops flashing and turns solid green. The microSD card is now empty and properly format...

  • How to Format the microSD card (ContourROAM2)

    To format the microSD card for the ContourROAM2 follow these steps: 1) Open the back of the camera. 2) Check that the Record Slider is in the OFF position. 3) Insert the microSD card securely in to the camera's card slot. 4) Press and hold the Format Button until the microSD card LED begins flashing yellow. 5) Release the Format Button. 6) When the microSD card tur...

  • ContourROAM vs ContourROAM2

    The ContourROAM2 is an updated version of the original ContourROAM. Both cameras feature Contour's one-touch record slider and are waterproof to 1 meter without a waterproof case. The ContourROAM2 adds a lock switch for the record slider, the ability to shoot 720p at 60FPS, and the option for colored camera barrels.

  • How do I open the backdoor on the ContourROAM?

    With the back door of the ContourROAM facing you, make sure that the white dot on the locking mechanism is not visible. Hold the bottom of the camera firmly. Grasp the outer edge of the door with your other hand and gently pull upward. The door will move upward a couple of millimeters and then flip open towards you.

  • Low audio on the ContourROAM

    If you are experiencing low audio on your ContourROAM camera, it is important to double check the microphone settings on your camera using Storyteller, to make sure that it is set to an appropriate level. If you continue to experience low audio on your camera, this may indicate either a software or hardware related issue with the camera. Before proceeding, reformat the microSD card in your ContourROAM usi...

  • Can the ContourROAM shoot video at 60 frames per second?

    No, the original ContourROAM cannot shoot video at 60 frames per second. ContourROAM can capture 30 frames per second in both 720p and 1080p mode. However, the ContourROAM2 is capable of shooting in 60 frames per second.

  • Battery life expectancy for the ContourROAM

    The battery life on the ContourROAM is about 2.5 to 3 hours on a full charge, depending on settings and conditions. You can provide continuous power to the camera if you need to record for longer than that by using a Contour brand wall charger or the Contour brand car charger. Both are designed specifically to supply continuous power to the camera while also charging the internal battery. There are avail...

  • ContourROAM won't charge or power on

    The ContourROAM will not properly charge or connect to your computer if: There is not a microSD properly seated in the camera. There is a microSD card seated, but the card is incompatible or has not been properly formatted in the camera If there is a problem with the USB cable that is connecting the camera to your computer (even if you see a red charging light) f the port that the came...

  • How do I replace the battery?

    The Contour ROAM has an internal battery that cannot be replaced by the customer. Having the battery inside the camera is part of what allows the camera to be waterproof to 1 meter.

  • How waterproof is it?

    The Contour ROAM is waterproof up to 1 meter (3 feet). It is IPX-7 rated. This allows the camera to operate in a rain-storm, while jet-skiing, wake-boarding, snowboarding or skiing, etc... If you'd like to use the camera at depths greater than 1 meter, we recommend the waterproof case designed for the ContourROAM. It is rated for a depth of 60 meters (180 feet).

  • Recent Q&A

    • silent mode

      After updating Storyteller I can NOT disable Beep in the Tools menu....?? Camera is useless on hunting Solution please SR

      1 Agent Answer 0 Community Answers Oct 16, 2016 12:10PM MDT
    • Camera will only record short segments

      Hello, I have a contour roam model 1600 I have only used it a few times and I have never really been able to figure out how to get it to record for long stretches of footage. My problem is that the camera will only record for short periods of time (~15 seconds) and will then simply stop recording. The weird thing is that it will record for this short period of time regardless if the position of the slider o...

      1 Agent Answer 0 Community Answers Apr 04, 2014 08:49AM MDT
    • video lighting

      is there any way I can change the lighting on the contour roam 2? I use it for airsofting and the facility that I use it at is indoor and the video came out very dark

      1 Agent Answer 0 Community Answers Feb 23, 2014 06:23AM MST
    • Mac won't find Contour ROAM2 and 32 gb micro sd card not working

      My mac will not read the camera when it is plugged in. I have tried using a USB 2.0 hub as well and it does not show up in Finder nor in Storyteller. I am trying to have it show up to update the firmware, which I believe is the problem with the 32 gb card not working. What should I do? The camera is a Contour Roam2 less than 1 year old.

      1 Agent Answer 0 Community Answers Feb 18, 2014 02:28PM MST
    • storyteller

      I buy contour Roam2 camera and I like to download storyteller program How? Thank you!

      1 Agent Answer 0 Community Answers Dec 08, 2013 09:41PM MST

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