• How do I format the microSD card? (Contour+)

    The microSD card for the Contour+ must be formatted in the camera in order to work properly. To format the microSD card for the Contour+ follow these steps: Power off the camera. Remove the microSD card from the camera. Power on the camera WITHOUT the microSD card installed. The camera will beep three times. Insert the microSD card securely in to the camera's card slot. Using a pin or papercl...

  • My camera won't respond after a firmware update. What now?

    While the firmware update process usually goes smoothly, there can occasionally be an error. There are a couple of things you can try to correct this. 1) Make sure that the camera battery is fully charged. To do this, plug the camera in to the USB port of your computer. The red charge light on the camera should come on. If it doesn't, try using a different USB port on the computer, a different computer, or...

  • HDMI steaming and playback (Contour+)

    These instructions are for the Contour+ (1500). To read instructions on HDMI streaming and playback on the Contour+2 (1700) please go here. The Contour+ can stream live video and play recorded video using the HDMI port. To stream live video from the Contour+, follow these steps: 1) Connect an HDMI cable between the Contour+ and the HDMI input on your monitor or other HDMI capable device. 2) P...

  • How do I get Bluetooth to work with my Apple or Android phone?

    1. Download the Contour Connect App from the Apple App store or the Android Marketplace. You can find it by searching for "Contour Connect" or by going here: for direct links. 2. Make sure you have updated your firmware by plugging your camera into your computer and opening StoryTeller. If an update is available, Storyteller will give you the option to download the update. ...

  • Why is the time wrong on my camera?

    The time on the Contour+ is set directly by the GPS receiver in the camera. Every time that the camera establishes a position fix from the GPS satellites, it will adjust the camera's time settings. The time will always be set to UTC (formerly known as Greenwich Mean Time or GMT). Depending on how many time zones you are away from UTC, this is how many hours different the time on your camera will be from yo...

  • Where do I find the manual?

    You can download a copy of the manual for the Contour+ from here: English

  • Battery life expectancy for the Contour+

    The expected duration is 2 to 2.5 hours of battery life for the cameras with the removable battery on a full charge. We recommend carrying fully charged spare batteries if you expect to have extended filming sessions. You can provide continuous power to the camera if you need to record for longer than that by using a "charge only" USB cable. This type of USB cable is included with the Contour brand chargi...

  • Wireless HDMI Streaming

    The Contour+ can display live video through the HDMI port on the back of the camera. For details on how to do that, see this article. If you want to stream the video signal wirelessly, you'll need some additional equipment. One solution is to connect the Contour+ to a wireless transmitter and then connect the wireless receiver to your video capture device such as a video switcher....

  • External Microphones (Contour+)

    Just like the rest of our cameras., the Contour+ has an internal microphone. It also has a 2.5mm socket on the bottom of the camera that can be used for an external microphone, or to capture audio from an airplane or automotive comm system. Many external mics and comm systems use a 3.5mm jack, and you may need to purchase an adaptor cable that will convert from 3.5mm to 2.5mm. The mic socket is ...

  • Recent Q&A

    • Mobile control

      Hi, Would love to control my contour+ using my Microsoft Surface Pro running the full version of windows. Then I could control the camera while recording and then edit the movies while in the field. Do you guys have any plans on integrating remote control capabilities with windows 8.1? Thanks

      1 Agent Answer 0 Community Answers Feb 27, 2014 10:46AM MST
    • Contour+ not showing on mac

      For some reason my Contour+ won't show up on any MAC's anymore. It used to, but it I've tried three now (MacBook Pro and 2x MacPro's) and nothing. Works fine on a PC, but my standard Contour 1080 works fine on the macs, same cable etc. In fact if I put the memory card from the + into the 1080, I can read it that way, but it's annoying as I don't want to carry that around with...

      1 Agent Answer 0 Community Answers Aug 07, 2013 02:05AM MDT
    • 1080 picture quality

      what is the best setting in 1080 to get a clean crisp picture

      1 Agent Answer 0 Community Answers Jan 04, 2013 05:38PM MST
    • actualizaci√≥n

      Hi I have a contour + and I have decided to update the firmware, I've done the process, the two lights are lit without blinking, take two hours and I can not turn it off ... can I do?

      1 Agent Answer 0 Community Answers Jan 03, 2013 01:37PM MST
    • my contour wont record

      when i slide the record switch forward on my contourHD 1080 it dosent work the record light stays green and obviously dosent record what could the problem be?

      1 Agent Answer 0 Community Answers Dec 28, 2012 07:51PM MST

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