General Information

  • Manually Edit Settings

    In addition to using the Camera Configuration tool in Storyteller to change the camera's settings, you can also adjust them using the FW_RTC.txt file. This is a text file that is on the microSD card of the camera and can be edited to change the camera's configuration. By default, the FW_RTC.txt file is a hidden file and so you may need to activate the ability to see hidden files on your computer before be...

  • Addressing wind noise

    In order to reduce the wind noise, you need to break up the wind before it gets to the mic. We don't make a windsock for our cameras, but other customers have had success with a number of different materials placed in front of the mic opening at the front of the camera. Some of the common materials include a bandage, a small bit of the soft side of velcro, and even a baby sock. There are also some pr...

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