• Formatting the microSD card for Contour+2

    The microSD card for the Contour+2 must be formatted in the camera in order to work properly. To format the microSD card for the Contour+2 follow these steps: Open the back of the camera. Check that the Record Slider is in the OFF position. Insert the microSD card securely in to the camera's card slot. Press and hold the Format Button until the microSD card LED begins flashing yellow. ...

  • Is the Contour+2 Waterproof?

    The Contour+2 is not waterproof without the use of the included waterproof case. While the camera can take some light exposure to moisture or snow, the rule of thumb is that if there is enough water on the camera that it can get in to the seams of the camera, then you should be using the waterproof case. Once in the waterproof case, it is good to a depth of 60 meters (180 feet).

  • HDMI streaming and playback (Contour+2)

    These instructions are for the Contour+2 (1700). To read instructions on HDMI streaming and playback on the Contour+ (1500) please go here. The Contour+2 can stream live video and play recorded video using the HDMI port. To stream live video from the Contour+2, follow these steps: 1) Connect an HDMI cable between the Contour+2 and the HDMI input on your monitor or other HDMI capable device. 2) Pres...

  • Battery life expectancy for the Contour+2

    The expected duration is 2 to 2.5 hours of battery life for the cameras with the removable battery on a full charge. We recommend carrying fully charged spare batteries if you expect to have extended filming sessions. You can provide continuous power to the camera if you need to record for longer than that by using a "charge only" USB cable. This type of USB cable is included with the Contour brand ch...

  • Wireless HDMI Streaming

    The Contour+2 can display live video through the HDMI port on the back of the camera. For details on how to do that, see this article. We don't have an official solution for wireless streaming, but there are a few options out there. If you want to stream the video signal wirelessly, you'll need some additional equipment. One solution is to connect the Contour+2 to a wireless transmitter a...

  • Static Noise in Video

    In some situations you may hear a small amount of background static noise in videos shot with the Contour+2. This can happen if the camera was recording near low frequency sounds such as automotive and aircraft engines. To prevent this static in future recordings, lower the microphone sensitivity levels for your camera in using the Camera Configuration tool in Storyteller.

  • External Microphones (Contour+2)

    Just like the rest of our cameras., the Contour+2 has an internal microphone. It also has a 2.5mm socket on the bottom of the camera that can be used for an external microphone, or to capture audio from an airplane or automotive comm system. Many external mics and comm systems use a 3.5mm jack, and you may need to purchase an adaptor cable that will convert from 3.5mm to 2.5mm. The mic socket is...

  • Using the lock switch

    The Contour+2 has a lock switch on the top of the camera that holds the record slider in position. While locked, the record slider cannot move forward to the record position or backward to the off position. To unlock the switch, move the lock switch to the left so that the red flag on the switch is NOT showing. The record slider is now free to move forward and back. To lock the switch, move the lock swi...

  • Recent Q&A

    • iOS 11 Compatible App

      Will you be releasing a 64-bit iOS 11 compatible version of Contour Connect? The current version will not run on iPhones/iPads that are running iOS 11 -- including the new iPhone 8 series and older models who upgrade.

      1 Agent Answer 2 Community Answers Sep 20, 2017 01:01PM MDT

      I had the same problem and I google it and also didn't find anything helpful. Try installing and reinstall Quicktime and Storyteller in all orders possible. What fixed this error for me was installing storyteller on a different folder than the installation default. Outside C:\Program Files(x86)\ For instance, if you install on C:\Users\username\Documents\Storyteller It worked for me. It may wo...

      1 Agent Answer 0 Community Answers Jun 15, 2017 04:07AM MDT
    • Micro SD Card capacity

      Is there a maximum capacity of SD Card the Contour+2 is limited to using?

      1 Agent Answer 0 Community Answers Jul 25, 2016 08:16PM MDT
    • Waterproof Case and mounting

      Does the waterproof case inhibit mounting options?

      1 Agent Answer 0 Community Answers Jul 25, 2016 08:14PM MDT
    • Streaming live feed from Contour+2 to Iphone6 via bluetooth

      Can I use my Iphone6 as a live monitor/viewer of the Contour+2 via Bluetooth?

      1 Agent Answer 0 Community Answers Jul 23, 2016 02:28PM MDT

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