• iOS 11 Compatible App

    Will you be releasing a 64-bit iOS 11 compatible version of Contour Connect? The current version will not run on iPhones/iPads that are running iOS 11 -- including the new iPhone 8 series and older models who upgrade.

    1 Agent Answer 2 Community Answers Sep 20, 2017 01:01PM MDT

    I had the same problem and I google it and also didn't find anything helpful. Try installing and reinstall Quicktime and Storyteller in all orders possible. What fixed this error for me was installing storyteller on a different folder than the installation default. Outside C:\Program Files(x86)\ For instance, if you install on C:\Users\username\Documents\Storyteller It worked for me. It may wo...

    1 Agent Answer 0 Community Answers Jun 15, 2017 04:07AM MDT
  • Micro SD Card capacity

    Is there a maximum capacity of SD Card the Contour+2 is limited to using?

    1 Agent Answer 0 Community Answers Jul 25, 2016 08:16PM MDT
  • Waterproof Case and mounting

    Does the waterproof case inhibit mounting options?

    1 Agent Answer 0 Community Answers Jul 25, 2016 08:14PM MDT
  • Streaming live feed from Contour+2 to Iphone6 via bluetooth

    Can I use my Iphone6 as a live monitor/viewer of the Contour+2 via Bluetooth?

    1 Agent Answer 0 Community Answers Jul 23, 2016 02:28PM MDT
  • configuration contour gps

    dans story teller outils configuration camera est inactif comment faire

    1 Agent Answer 0 Community Answers Feb 23, 2016 12:04PM MST
  • Micro Sd Problem

    I deleted all the videos of off my memory card but when I go to record it says I have no memory and the battery flashes and beeps. I thought maybe the memory card was broken so I bought a new memory, but the same thing happend? What is the problem?

    1 Agent Answer 0 Community Answers Jan 06, 2016 04:43PM MST
  • camera does not show in computer and not able to format

    camera does not show in computer and not able to format. i already tried all the steps below and it is still not working. 1) Make sure that the microSD card is properly seated in the camera. Eject the microSD card and then reinsert it, checking to be sure that the card clicks in to place. 2) Try reformatting the microSD card. WARNING, this will erase all the data on the microSD card. Follow the steps...

    1 Agent Answer 0 Community Answers Nov 29, 2014 09:39AM MST
  • Contour+2 not automatically beginning new video file when 3.8GB limit ...

    Just as the title describes, I'm seeing behavior in my +2 that best....annoying. I understand that a theoretical limitation on FAT formatted memory cards prevents file sizes from going over 4GB. I also understand that the Contour+2 camera series limits individual file-sizes to 3.8GB to be on the safe side. My issue is that once that 3.8GB file size is reached, instead of starting a new fi...

    1 Agent Answer 0 Community Answers May 12, 2014 12:58PM MDT
  • GPS information

    I have a video were I can see the data from the GPS but I am editing my video using Sony vegas pro, I am trying to export the GPS data into the video but story teller is just not doing it. Is there a way to export the video from the Story Teller with the GPS data already embedded on the video?

    1 Agent Answer 0 Community Answers Feb 26, 2014 01:09PM MST
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