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USB-3.0 problem Contour HD1080P ic iMac-2012

Mark Moerland Jan 02, 2013 02:47AM MST

Hi,
I own a Contour HD1080p. My new iMac2012 not recognize the camera.
I read that there are more problems with the USB 3.0.
Do you have any idea when the firmware update for the contour HD1080p will be released.

Up -8 rated Down
Hi Mark,

Thanks for contacting Contour Technical Support. There are no plans for issuing a firmware update to correct this on the 1080p and older cameras. Those cameras were discontinued quite some time ago and are not receiving any further firmware updates.

We have seen some customers successfully use the 1080p with a USB 2.0 hub connected to your iMac.
Todd Jan 02, 2013 10:20AM MST CONTOUR Agent

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