Contour+
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How do I format the microSD card? (Contour+)
The microSD card for the Contour+ must be formatted in the camera in order to work properly. To format the microSD card for the Contour+ follow these steps: Power off the camera. Remove the microSD card from the camera. Power on the camera WITHOUT the microSD card installed. The camera will beep three times. Insert the microSD card securely in to the camera's card slot. Using a p...
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My camera won't respond after a firmware update. What now?
While the firmware update process usually goes smoothly, there can occasionally be an error. There are a couple of things you can try to correct this. 1) Make sure that the camera battery is fully charged. To do this, plug the camera in to the USB port of your computer. The red charge light on the camera should come on. If it doesn't, try using a different USB port on the computer, a different computer, or...
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HDMI steaming and playback (Contour+)
These instructions are for the Contour+ (1500). To read instructions on HDMI streaming and playback on the Contour+2 (1700) please go here. The Contour+ can stream live video and play recorded video using the HDMI port. To stream live video from the Contour+, follow these steps: 1) Connect an HDMI cable between the Contour+ and the HDMI input on your monitor or other HDMI capable device. 2) P...
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How do I get Bluetooth to work with my Apple or Android phone?
1. Download the Contour App from the Apple App store or the Android Marketplace. You can find it by searching for "Contour" or by going here: contour.com/mobile for direct links. 2. Make sure you have updated your firmware by plugging your camera into your computer and opening StoryTeller. If an update is available, Storyteller will give you the option to download the update. Once the firmw...
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Why doesn't the power button work?
If you're having a problem powering on your camera, first check to see that the battery is fully charged and that you are able to power the camera on using the power button on the inside of the camera. This is done by opening the back door of the camera and pressing the small square button that is between the microSD card slot and the battery. If your camera successfully powers on this way, there may be an ...
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Why is the time wrong on my camera?
The time on the Contour+ is set directly by the GPS receiver in the camera. Every time that the camera establishes a position fix from the GPS satellites, it will adjust the camera's time settings. The time will always be set to UTC (formerly known as Greenwich Mean Time or GMT). Depending on how many time zones you are away from UTC, this is how many hours different the time on your camera will be from yo...
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Where do I find the manual?
You can download a copy of the manual for the Contour+ from here: Quickstart guide English Manuals English EU
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Battery life expectancy for the Contour+
The expected duration is 2 to 2.5 hours of battery life for the cameras with the removable battery on a full charge. We recommend carrying fully charged spare batteries if you expect to have extended filming sessions. You can provide continuous power to the camera if you need to record for longer than that by using a Contour brand wall charger or the Contour brand car charger. Both are designed specifica...
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Wireless HDMI Streaming
The Contour+ can display live video through the HDMI port on the back of the camera. For details on how to do that, see this article. If you want to stream the video signal wirelessly, you'll need some additional equipment. One solution is to connect the Contour+ to a wireless transmitter and then connect the wireless receiver to your video capture device such as a video switcher....
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External Microphones (Contour+)
The Contour+ comes with an internal microphone, just like the rest of our cameras. It also has a 2.5mm socket on the bottom of the camera that can be used for an external microphone or to capture audio from an airplane or automotive comm system. Since many external mics and comm systems use a 3.5mm jack, we have included a small adaptor cable with the Contour+ that will convert from 3.5mm to 2.5m...
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1080 picture quality
what is the best setting in 1080 to get a clean crisp picture
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actualización
Hi I have a contour + and I have decided to update the firmware, I've done the process, the two lights are lit without blinking, take two hours and I can not turn it off ... can I do?
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my contour wont record
when i slide the record switch forward on my contourHD 1080 it dosent work the record light stays green and obviously dosent record what could the problem be?
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Can we change the camera settings on the apps?
I am a Contour+ user for a year now and I uses it for video recording and I wanted to start using it for still photos as well but I use the contour on the go so it is not possible to change settings on the storyteller. Is is possible to have an updated version on the apps to let the users change the settings using that?
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multiple cameras
How do I control multiple cameras? Starting / stopping / syncing etc.